According to Gartner, roughly $17.8 billion of the estimated $94 billion is considered spending in IT services and devices would be $35.4 billion. These two areas are expected to see a delay in discretionary spending or investment in digital transformation.
Digital technology training was once the realm of tech service company employees. But now, online and offline training course providers in this field have seen non-tech industry participation increasing to almost 40% of enrolments. Five to six digital training course providers now attract 20,000 to 30,000 candidates every year.
Indian firms to delay spend in transformation, total IT spending to reach $94 billion in 2020: Gartner
“They (organisations in India) may delay those investments given the environment especially in the manufacturing sector because that is going through a very tough time, customer experience related transformation initiatives can be put on hold or go slow. “It will be harsh to say they are not going to put in money in transformation,” said Gartner.
Valluri believes AI has primarily been restricted to innovations done by startups in India, while the government agencies and other large enterprises have not used to the core of service offerings and operations. The Union Government’s AIforAll initiative has set the tone for an AI-based transformation, but it would higher adoption, he said.
As the board investigates the anonymous complaints, Infosys CEO Salil Parekh said he was committed to executing the Infosys strategy and had served with commitment and integrity.
The Bengaluru-headquartered company which specialises in software applications for the retail industry and counts United Supermarkets, Pizza Hut, Helzberg Diamonds, Love’s, Alshaya, and Future Group as its clients.
Seven US companies among top 10 recipients; TCS, Cognizant and TechM were others in the list. The top ten companies accounted for 12% of the 88324 H-1B visas issued in fiscal 2019.
Cognizant saw over 60% of its initial applications rejected, followed by Capgemini, Accenture, Wipro and Infosys.
The interactive business requires more design as well as user interaction and experience building to hook end customers to a digital product or make a digital experience more enjoyable.
Onsite hiring model could give Indian IT companies a competitive edge while cutting subcontracting costs.
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