The Economic Times
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| 11 August, 2020, 08:27 PM IST | E-Paper
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    Retail

    Work from home boosting India's comfort-wear sector as hosiery market sees a spike in demand

    “With the lockdown being eased and restrictions being lifted across various parts of the country, we have witnessed a spike in demand for undergarments alongside basic clothing items such as bermudas, track pants, T-shirts,” said Vinod Kumar Gupta, the managing director of innerwear company Dollar Industries.

    The retail road to recovery: Tips on how retailers can better connect to consumers

    Retail Playbook shares the latest customer insights and best practices to help retailers adapt to consumers' desire to shop online more frequently.

    While coronavirus keeps stores closed, eCommerce saves the day for mid-level brands

    Like Da Milano, a host of small-to-medium Indian brands, including Chumbak, Meena Bazaar and Metro Brands, are either shutting outlets or freezing expansions even as they are ramping up their ecommerce verticals.

    'Amazon Easy' stores now in all-new avatar with a single touchpoint for multiple services

    Customers can also place an order on Amazon.in with guided assistance from the store staff and either pick up the order from the store or get it delivered at their doorstep, it said. The store owners can now leverage Amazons last-mile delivery program 'I Have Space'to deliver packages to customers in their area as well as facilitate pickups.

    In-city warehousing demand may rise as e-commerce firms target same-day delivery

    "Over the next 12 months, we believe in-city warehouses will gain traction, to be used as small distribution hubs. We expect occupiers to scout for in-city warehousing space in the range of 5,000-10,000 sq feet in major demand hubs such as Mumbai, Bengaluru and Chennai and the NCR," the report said.

    Omni-channel strategy comes to the rescue of small and medium retailers

    “Business in malls and high streets are not coming back at all,” chief executive Sahil Malik said. Meanwhile, online sales have more than doubled in the last couple of months. “Online is the only saviour for us, so I am focusing on it at present as a growth channel and not just as a liquidation platform.”

    Amazon, D-Mart lead in customer experience survey: Consulting firm Kantar

    Online retailer Amazon and D-Mart have emerged as winners in a report based on customer experience scores by the data, insights and consulting firm Kantar.

    RBI move to allow loan restructuring to support retail industry: RAI

    The Retail Association of India said banks have made huge investments in the retail sector, and if the sector struggles to get back on its feet, a significant portion of that investment could turn into non-performing assets.

    Indian retailers yet to evolve themselves to provide customer-centric experiences: Study

    The study by Kantar reveals that for many retailers, there is a huge gap between the brand promise and customer experience. It said retailers have a huge opportunity to review their strategies, take the current challenges head on and look for ways and means to service customer needs better in the coming months.

    Amazon makes sweeping changes in India operations for first Prime Day of pandemic

    This year’s Amazon event will be devoid of the usual Bollywood dancing and the endless supply of Indian street foods, foot massages and costume parties. Instead, hundreds of employees will plan and coordinate the sale from home, their only respite virtual mood-boosters like standup comedy and selfie competitions.

    Amazon, Flipkart pad up for T20 sale beginning tomorrow before festive test

    Amazon, Flipkart pad up for T20 sale beginning tomorrow before festive test

    Amazon’s two-day sale will be its first large promotional event since the easing of the lockdown. Flipkart’s four-day event will focus on electronics, appliances and fashion.

    Retail rout gains pace: America's oldest retailer Lord & Taylor seeks bankruptcy

    Retail rout gains pace: America's oldest retailer Lord & Taylor seeks bankruptcy

    Dozens of retailers have filed for Chapter 11 protection this year. The pace through the first half of 2020 far exceeds the number of retail bankruptcies for all of last year. About 2 dozen stores have sought bankruptcy protection since the pandemic started.

    Flipkart rolls out 'dark stores' for deliveries as it takes on Reliance's JioMart

    Flipkart rolls out 'dark stores' for deliveries as it takes on Reliance's JioMart

    Last week, Flipkart announced the launch of its hyperlocal services called ‘Flipkart Quick’ in various parts of Bengaluru, where consumers can book a two-hour delivery of about 2,000 products like grocery, fresh items and smartphones, among other electronic items.

    Indo-China border tensions: Traders body blasts BCCI for retaining Vivo as main IPL sponsor

    Indo-China border tensions: Traders body blasts BCCI for retaining Vivo as main IPL sponsor

    The Confederation of All India Traders (CAIT) said that BCCI's decision “smacks” of “its lust for money” and questioned the urgency of the move when international mega sports events such as Olympics and WImbledon stand cancelled due to the Covid-19 pandemic.

    Technology is capable of changing India's retail landscape, especially in a post-pandemic world

    Technology is capable of changing India's retail landscape, especially in a post-pandemic world

    Tectonic changes are taking place in the field of retail with the pandemic bringing about a decisive shift towards online buying, and technology can help even kiranas join the bandwagon, feel participants at an ET webinar

    Industry captains discuss how coronavirus is changing consumer behaviour

    Industry captains discuss how coronavirus is changing consumer behaviour

    Chiefs of key companies are confident of the India story and are expecting focus on hygiene and immunity to continue, even as India adopts an increasingly digital ecosystem - one that could be highly beneficial.

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