Price: Rs 10,990 (3GB + 32GB), and Rs 12,990 (4GB + 64GB)
Specs: 6.3-inch Infinity V display (2340 x 1080 pixels), octa-core Exynos 7904 processor, 3/4GB RAM, 32/64GB storage, dedicated microSD slot, dual SIM, 4G with VoLTE, WiFi, Bluetooth 5.0, USB Type-C port, 13MP + 5MP dual rear camera, 8MP front camera, Android 8.1, 5,000mAh battery, 186 grams
Pros: Gorgeous display with sleek bezels, capable hardware on a budget, stylish design, great battery life, fast charge support, good rear and front camera performance, fast face unlock
Cons: Fingerprint scanner is iffy, inconsistent performance, has older Android 8.1, skips the notification LED, glossy back panel picks up scratches quickly, no EIS for video recording
Samsung’s India focused Galaxy M series currently has three devices: M10, M20 and M30. We reviewed the sub-Rs10k M10 and found it to be excellent value for money with hardly any competition in its price segment. The M20 is priced in the 10-13k price bracket which is extremely competitive. Our review is based on the 4GB RAM variant of the smartphone which is priced at Rs 12,990.
Its good that Samsung understood the need to make the M20 design different from the M10. The M20 may not be as sleek as the M10 but it has a more premium, glossy finish on the back. The curved edges on the back make the phone comfortable to hold. That being said, it’s still a plastic body and therefore quickly picks up smudges and scratches. Around the back, the camera module and fingerprint scanner sit flush with the body. On the bottom you get a USB Type-C port (one of the few phones with USB C in this price range) and a 3.5mm audio jack.
Up front is a 6.3-inch TFT LCD and not amoled like on Samsung’s more premium phones. Despite that, we were impressed by the display’s high brightness and vivid colour. The full HD resolution keeps everything on screen pin-sharp and the sleek bezels adds to the overall premium appearance. Like the M10, the M20 has the ‘V’ style notch design and you don’t get an option to hide the notch. We could find no reason to complain about the screen even when compared to any competing device with IPS LCD panels.
For performance, Samsung uses their latest mid-range processor: an octa-core Exynos 7904 (14nm) which goes neck-and-neck with a Snapdragon 636. Our unit with 4GB RAM was able to play PUBG at medium graphics quite well. However, we did notice that the performance is inconsistent – while it has no issues playing games and editing photos, it starts slowing down if you keep about 15 apps in the background. When the slowdown happens, apps take a couple of seconds to open and animations become choppy (especially visible in switching apps and drop-down menu). We think this can be fixed with a little software optimisation.
The power-packed Galaxy M20 comes with an Infinity V Display, 5000 mAh Powerful Battery, Ultra Wide Dual Camera and… https://t.co/IEBGTBNR0U— Samsung Mobile India (@SamsungMobileIN) 1550388417000
One of the highlights of the Galaxy M20 is the massive 5,000mAh battery – the largest on any Samsung smartphone till date. Most users should easily get 1.5 to 2 days of use. It also has a USB Type-C port with fast charge support. A 15W power adapter is included in the price and it takes just over 2 hours to go from 10 to 100%.
The M20’s primary camera is the same as Galaxy M10: 13MP f1.9 + 5MP f2.2 (ultra-wide). The ultra-wide camera setup is great to have at this price and the phone manages to capture vibrant photos in daylight as well as indoors. However, we did notice that the images lacked details on close inspection – this could be overlooked on a budget phone but not on a mid-range phone anymore. That being said, you will not face issue as long as you view the photos on phone or share them on social media. Samsung’s bokeh mode (Live Focus) works well but only with human faces – no bokeh with animals or objects. Video recording is in good quality but the lack of EIS is a letdown. The front 8MP camera captures bright selfies with natural colour but again, detail could have been better. The front camera bokeh mode works well but does not offer the best edge detection. For this price segment, the camera performance is about average. We think the cameras on the Asus ZenFone Max Pro M2, Realme 2 Pro and the Redmi Note 6 Pro perform better.
Check out these breath-taking Samsung Galaxy M20 shots clicked by @KashmirTML. Next Sale on 12th Feb, 12pm! Get Not… https://t.co/BA01ld1SfA— Samsung Mobile India (@SamsungMobileIN) 1549878261000
A few other things that we liked on the Galaxy M20 include the fast face unlock, loud speaker output, support for Dolby Audio and Bluetooth 5.0. What we did not like was the iffy fingerprint scanner which fails to work half the time, lack of LED notification light and the fact that it runs Android 8.1 and not the latest Android 9.0.
In our opinion, the Galaxy M20 is a good device at this price but like most mid-range devices, it has its share of issues. Samsung’s aggressive pricing gives the phone a big advantage as there is no other phone at this price with these specifications. At about the same price, Realme 2 Pro has a more powerful Snapdragon 660 processor and a 16MP front camera but a smaller 3,500mah battery. If you can spend a little more, you can consider the Redmi Note 6 Pro or the Asus ZenFone Max Pro M2.
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8 Comments on this Story
Ziptech 2345389 days ago
SAMSUNG M20 IS BEST IN THE SEGMENT AND ITS FEATURES ARE SUPERB .IT GIVES TOUGH TO OYHER COMPETITORS.
Ziptech 2345397 days ago
samsung m20 is a mid range specification mobile in the market .It has many features than other brands
Aajaad Shrestha400 days ago
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