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    IEPFA launches investor helpline

    Synopsis

    Corporate affairs secretary Injeti Srinivas said that the helpline was set up was a major step to address the concerns of various claimants, according to a government release. The helpline was an initiative by the IEPFA with the help of Common Services Centre (CSC) e-Gov SPV under the IT and electronics ministry.

    Agencies
    A senior government had said earlier this year that the IEPFA holds unclaimed shares and dividends worth Rs 25,100 crore.
    NEW DELHI: The Investor Education and Protection Fund Authority (IEPFA) on Wednesday launched a new helpline for investors allowing them to track the status of their refund claims. All companies are required to transfer all unclaimed shares, dividends and deposits to the Investor Education and Protection Fund Authority if they remain unclaimed for seven years. The national helpline number 1800-114-667 will be manned by a dedicated call centre which was also inaugurated on Wednesday.

    Corporate affairs secretary Injeti Srinivas who inaugurated the helpline ,said that the helpline was set up was a major step to address the concerns of various claimants, according to a government release. The release added that the helpline was an initiative by the IEPFA with the help of Common Services Centre (CSC) e-Gov SPV under the IT and electronics ministry.

    Dinesh Kumar Tyagi, CEO of CSC e-Gov said that the SPV would provide hosting and support as well as training support for the application. Callers will be able to both track the status of their refund claims on the helpline and report suspicious claims.

    A senior government had said earlier this year that the IEPFA holds unclaimed shares and dividends worth Rs 25,100 crore.
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    1 Comment on this Story

    Athinarayanan Nadar343 days ago
    Good step. What is the point of knowing the status. I submitted my claim 06 months back, asked about the status of claim through Rti.They have replied as under process without mentioning the time for settlement. However if you don''t submit documents within 90 days from the date of uploading IEPF 5 , your claim will be rejected. Better they should frame time line for settlement from the date of receiving the documents by IEPFA, instead of creating ornamental works like call centres.
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