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Zomato fires 60 from support team

Zomato dubbed the move as a correction carried out due to improvement in service quality over the last few months.

ET Bureau|
Aug 08, 2019, 08.39 AM IST
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“The percentage of orders requiring support have come down creating a small number of redundancies for 1.2% of our workforce,” a company spokesperson said.
BENGALURU: Zomato has laid off around 60 employees from its customer support team in Gurugram, dubbing it a correction carried out due to improvement in service quality over the last few months. “The percentage of orders requiring support have come down creating a small number of redundancies for 1.2% of our workforce,” a company spokesperson said.

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