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Aegis opens new centre in Malaysia, to hire 5,000

Aegis has been focusing on South Asia and serves companies in Japan and Korea out of its existing centres in Malaysia. According to research firm IDC,

, ET Bureau|
Updated: Aug 09, 2017, 12.58 AM IST
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The company is looking to reenter the Philippines and US market, which it had exited after the sale of that part of its business to Teleperformance.
The company is looking to reenter the Philippines and US market, which it had exited after the sale of that part of its business to Teleperformance.
BENGALURU: Aegis said it has opened a new centre in Malaysia, as the business process outsourcing company looks at tapping demand in South Asia.

The company, which expects to close its sale to private equity firm Capital Square Partners this month, already employs 3,000 people in Malaysia in two centres. The company plans to hire over 5,000 people in Malaysia over the next three years.

"This centre will start with over 500 employees and we want it to scale to 2,000. Because it is located close to Singapore, we are looking to attract business from Singaporean companies. South East Asia is a growing market for us," Sandip Sen, chief executive of Aegis, told ET.

Aegis has been focusing on South Asia and serves companies in Japan and Korea out of its existing centres in Malaysia. According to research firm IDC,

Asia Pacific is expected to generate $46.4 billion in spending in 2019 and lead growth among regions at a consolidated annual growth rate of 7.8 per cent. This represents approximately 20 per cent of the total worldwide BPO spending in 2019.

Most of the growth will be driven by markets such as Korea, Japan, China, Singapore and others, Aegis expects to invest about 200 million Malaysian ringgit in its new facility over the next five years.

The company is looking to reenter the Philippines and US market, which it had exited after the sale of that part of its business to Teleperformance.

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