Techtonic tales: Why the BPM industry is likely to outperform IT firms in 2020
Only Infosys and HCL Technologies have managed double-digit growth so far this fiscal year, helped by acquisitions. HCL’s acquisition of IBM products and its investments in artificial intelligence and analytics have helped it take a lead over rivals like Wipro, analysts said.
Warburg Pincus and Vivtera announce investment in Arise Virtual Solutions
The investment will allow Arise to leverage Vivtera’s expertise in ...
Infy BPM is set to scale mount $1 billion in revenue this fiscal
Infosys BPM is expected to nearly double its revenue to $1 billion in the on...
Tempo up for temporary hiring amid slowdown blues
To aggressively push sales in festive season, ecommerce firms & FMCG cos are hiring more staffers.
Large BPM firms ride digital data analytics wave
Genpact, EXL Services and WNS register healthy growth as clients increase investments in data analytics.
Aadhaar Pay regains tempo, usage hits 200 million
The Nandan Nilekani committee said despite the growth of financial inclusion over the years, banks have not expanded their systems, causing a bulk of the failures.
IT, BPM companies tap Jet employees for airline experience
BPM companies that have higher exposure to the travel business expect Jet Airways staff to add value to customers.
NASSCOM FutureSkill signs an MoU with Pearson India for skill development of working professionals
The partnership will also enable a continuous learning framework leading to skill development through NASSCOM’s FutureSkills platform for reskilling and upskilling employees in the IT-BPM industry.
These 40 firms tame all the odds, keep their earnings tempo going
Dalal Street is expecting another quarter of tepid earnings season for the March 2019 quarter.
Business transformation deals surge in BPM companies
Unlike how it was in the past, Kapoor said that clients are asking firms to do much more comprehensive work and provide end-to-end business transformation.
Indian BPM companies join IT peers in US hiring spree
EXL Services appointed a new head of US talent acquisition, poaching from a top-tier tech-focused consulting company.
50% BPM revenues come from outcome-based deals
BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.
European shares tumble amid trade tensions
The pan-European STOXX 600 index had dropped 0.7 percent by 0720 GMT, touching a fresh four-week low.
CEOs of BPM companies say deals getting bigger as digital plays major role
The Indian BPM sector was close to $32.5 billion in revenue in FY18 and several companies — such as EXLService and WNS — are growing in the double digits.
As clients fish for deals, IT-BPM companies are between margins & a hard place
Go all out to win deals to maintain growth or shun projects to defend margins, that is the question.
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