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IT services

06 April, 2020, 01:16 PM IST



How Indian IT service providers fought a two-pronged battle in March

They had to ensure that most employees worked from home and simultaneously achieve deliverables on projects for clients across geographies. As the new financial year starts however, they will be faced with a third and more uphill task.

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  • Most Tech Mahindra employees had started working from home in view of the Covid-19 outbreak and the consequent nationwide lockdown, but staff supporting critical and essential services had to be present in its offices. Soin said Tech Mahindra was working to ensure that the transition to work from home would be smooth.

    L&T Technology Services Limited announced that it has appointed Amit Chadha as Deputy Chief Executive Officer and whole-time director of the company effective April 1.

    All companies were becoming technology and platform companies in their own right, as they figure out what business platforms they will compete on and the technology that will drive their businesses.

    Tata Consultancy Services’ Rajesh Gopinathan and Infosys CEO Salil Parekh defended their companies’ move in separate posts, highlighting the need to restrict work-from-home in the case of employees who support critical functions of global clients.

    Blackstone has acquired 4.01% stake in Mphasis for about Rs 525 crore ($69 million) after its share price fell more than one-third from its year-high in mid-March in a widespread market sell off because of Covid-19

    Companies using cognitive technologies for core business functions rather than just peripheral ones are helping drive most new growth at IBM Global Services, a senior executive said.

    The report said it has cut growth estimates across companies and the revised growth forecast stands at 3-8 per cent for 2020-21.

    Faced with delays or cancellation of orders of essential items, customers have taken to social media to criticise Amazon India in the past one week, after India imposed a 21-day nationwide lockdown to counter the Covid-19 virus outbreak.

    Tata Consultancy Services (TCS) launched a programme to ensure business continuity using its "Secure Borderless Work Spaces" infrastructure which allows TCS associates working from home, both onshore and offshore, ensure business continuity with support from minimal associates working from offices, Gopinathan said.

    CEO of the company Rajesh Gopinathan in a LinkedIn post on Tuesday, addressing the developments that the company has made said, "We are leveraging the TCS R&D infrastructure to run multiple threads looking for opportunities to support the governments, both India and abroad. Some examples are COVID-19 patient tracker, creating a quick and light platform for clinical trials systems."

    Technology captives of global organisations in India have gained prominence over the years and started developing crucial software for their parent organisations. India currently houses more than 1,200 such GICs and majority of them are focused on technology development.

    Nearly half of India’s technology workers – estimated at 3 million – have already begun to work from home as social distancing becomes key to contain the spread of the outbreak. If employees continue to work from home for a few more months, IT companies are likely to conclude that 20-30% of their workforce can operate remotely, said Sridhar Mitta, founder of NextWealth Entrepreneurs.

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