Breather for BPOs: Government withdraws contentious GST Circular on back office support services
The Circular was ambiguous and continued to fuel the debate as to which back-end services constitute as support services and which services would qualify as ‘arranging or facilitating the supply of goods or services between two or more persons’.
BPO firms left in the lurch over input tax refund
Refunds have remained stuck because of unclear laws, making for a serious issue for the ent...
Sensing growth, Teleperformance may up headcount to 150k
Overall, the company has about 300,000 employees, of whom 75,000 are in India, and i...
Infy BPM is set to scale mount $1 billion in revenue this fiscal
Infosys BPM is expected to nearly double its revenue to $1 billion in the ongoing fiscal year.
Stocks in the news: YES Bank, Airtel, Tata Motors, HCL Tech and L&T Finance
Vodafone Idea announced new plans under which call and data charges will be dearer for its pre-paid customers.
India boomed! How & why we lost the plot on the high growth path?
The last few years has not been very good for the Indian IT industry. Growth has tapered.
Infosys acquires 1,400 strong contact centre in Ireland
Eishtec informed employees of the transaction on Monday and told them they would be transferred to the Bengaluru-based IT services firm.
Clarity likely on BPO sector today at GST Council meet
Industry wants its services to qualify as exports and wants waiver.
How digitisation provides new business opportunities for technology providers in healthcare
Mapping and moving clinical data have always been challenging. Nudged by the Hi-Tech Act in 2010 that forced US medical records to get digitised, this is now a global trend across Europe and pockets of Asia, throwing open new business opportunities for tech providers. “90% of data in the US is now sitting in software systems.” says Jaddish Moorjani.
New Mountain Capital buys healthcare BPO firm emids
India is one of the largest markets for emids through its operations in Bengaluru and Hyderabad offices.
Indian IT services firms see no big blowback from Brexit
The UK government last Thursday clinched a last-minute deal with the EU to exit.
Infosys eyeing 50% revenue from digital business: Salil Parekh
The Bengaluru-based IT giant is signaling a revival after a protracted spell of management turmoil, technological shifts and regulatory upheaval.
BPOs may be kept out of GST ambit
Keeping BPOs out of GST will bring relief to the $167-bn sector that has been on tenterhooks for a while.
Women bag a third of 30,000 BPO jobs created
As per details available with ET, 30,321 jobs had been created by July 16 at 226 business process outsourcing (BPO) units operationalised across the country in 28 states.
Aegis may shut more centres across country
Meanwhile, the government steps in to save its Srinagar unit from closure.
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