You must learn how to buy insurance correctly to avoid being fooled
One can't be charitable when talking about it: this system only exists because the regulator is asleep, agents are conniving and customers are foolish.
When a young person starts earning, the first step into financial adulthood should be to get insured. However, to do this correctly one needs to understand what insurance really is and how much one actually needs.
Let’s look at the dictionary definition of insurance: an arrangement by which a company or the state undertakes to provide a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a specified premium. For life insurance, this can be simplified: an arrangement by which a company will compensate your survivors if you die, in return for payment of a specified premium. This is the only definition of insurance.
Any product or service that does not fit this is not insurance, even if it is being sold by an insurance company. Remember that much of what agents try to sell you is not insurance.
How much should you be insured for? There are a variety of ways to arrive upon the answer, but a starting point could be 10 years worth of your current income. This will vary according to other family members’ income, assets, house etc, but rarely would an amount less than 10 years’ income suffice. If you don’t believe me, make a rough estimate of what your family’s budget would be if you were to die soon. Believe me, 10 year’s income will turn out to be barely adequate.
So here’s the most important question: Do you have enough insurance? The answer is no. How can I be so sure? That’s the correct answer for a vast majority of Indians and so statistically speaking, it is likely to be your answer too. The strange thing is, most people know how much premium they pay to insurance companies, but do not know what their family will get if they were to drop dead this instance. Actually, it’s not that strange because the life insurance business is optimised around taking money and indeed, measures its success not by how much its customers are insured for, but how much money the customers pay. It does so by ensuring that a vast majority of products are not insurance but expensive and opaque investment products that have a small smattering of real insurance as a statutory requirement.
By the way, this trickery is official. Even the insurance regulator, who is supposed to protect your interests, measures the industry’s success by how much money the industry takes from customers, rather than how much insurance they have delivered and to how many people. The Irdai annual report, or any other published data in this country does not reveal the extent to which people are insured. Irdai uses something called ‘insurance density’, which is the per capita premium charged from customers and as well as the premium, as ratio of GDP. This is not a joke, although it ought to be.
These numbers do not tell us how much insurance cover is delivered, only how much money the industry has extracted from people. The real questions are: When a customer dies, how much money does his family get? How many customers have what amount of this cover? What is the ratio of the total premium collected to the cover provided? Shockingly, this information either doesn’t exist, or it’s a secret.
This attitude of the regulator is perfectly reflected in the behaviour of whoever sells you insurance. However, the various ways in which agents will try and befuddle you is too long a story. You should just focus on getting 10 years’ income worth of insurance. If you do this, you will get only the right kind of insurance product which is a term insurance. The reason for that is that in other kind of insurance products, getting 10 years worth of life cover will cost you your entire income.
The basic principle of buying insurance is to keep insurance and investment separate and buy only pure insurance (term insurance). In India, insurance sellers have encouraged an investing culture where people are averse to buying term insurance because ‘you get back nothing’. Agents do this because they earn far higher commissions in other kinds of products. It’s not possible to be charitable while commenting honestly about this existing system so I won’t even try: this system exists because the regulator is asleep, agents are conniving and manipulative and customers are foolish. The system won’t change, so it’s up to you to learn how to actually buy insurance. Don’t get fooled.
(The author is CEO, Value Research)