Summary SBI, in a statement, said that "all branches of SBI continue to operate normally and serve the nation during these challenging times."
The State Bank of India (SBI), in a statement, said that "all branches of SBI continue to operate normally and serve the nation during these challenging times."
Further, the bank has been encouraging people to use their digital banking channel to bank from the safety of their homes. It has also deployed mobile ATMs across the country.
The bank has also been regularly informing its customers of how to safely transact online and how they can steer clear of cybercriminals.
We urge all our customers to keep their banking details confidential. SBI will never call or e-mail you to share an… https://t.co/Yi3JNMKpV2— State Bank of India (@TheOfficialSBI) 1589120584000
Beware of fraudsters who pose as bank officials and scam people by gaining remote access to their mobile phone scre… https://t.co/AdgNZ4s1tQ— State Bank of India (@TheOfficialSBI) 1588782244000
Indian Banks' Association (IBA), through a press release stated that only essential services, i.e., cash deposit and withdrawal, cheque clearing, remittances and government transactions will be rendered by the bank branches with effect from March 23, 2020.
"Most of the services that the bank offers are available online. IBA requests customers to avail non-essential services through the mobile and online banking channels. IBA is working round-the-clock to ensure all digital channels are up-to-date and have all the information that customers may be need during this period. In case any customer needs further assistance, they can call their bank branches or use the IVR facility through their call centres," the IBA release stated.